Shipping policy
Shipping Policy
Lurvène is a brand operated by Cold Canyon Co Apparel LLC, registered in Wyoming, USA.
At Lurvène, we aim to deliver your order as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 2–5 business days. Processing times may vary depending on product availability and order volume.
Shipping Time Estimates
Shipping times depend on the product and warehouse location:
- United States: typically 3–10 business days
- International orders: typically 5–15 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Delays
Delays may occur due to high demand, logistics issues, or carrier delays. We are not responsible for delays once the order has been shipped.
Tracking Information
Tracking information will be provided once your order has been shipped.
Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided at checkout.
Lost or Stolen Packages
Lurvène is not responsible for lost or stolen packages marked as delivered. Please contact your local carrier for assistance.
Customs & Duties
For international orders, customers are responsible for any customs fees, taxes, or import duties that may apply.